The new Social Prize site is online!
We launched two days ago and we’re now in what some call the “launch and learn” phase. Yes, that means there are plenty of kinks to be worked out. Our goal is to respond to all E-mail messages within 24 business hours.. but we’re human and may miss some.
Support Hours: Monday through Friday 9-4PM EST
We thank all our members for your detailed bug reports. If we did not respond to your message, rest assured that we are working around the clock to resolve known site issues and identify new ones.
If you’re experiencing issues with our site, please include the page/URL you are on, the steps used to discover the bug, and specific details about the experience you are having.
We are committed to making Social Prize a fun, easy-to-use, and rewarding experience. As we continue to launch new features, learn, and improve, your continued feedback will help us fulfill your needs and continue our mission. The next six months will be particularly crucial so keep the comments and messages coming - your opinion matters to us!
Thank you for your continued support (and patience) as we launch and learn!